FAQs

If your pet exhibits any of the following signs, seek IMMEDIATE veterinary attention:​

• Abnormal heart rate
• Collapse
• Difficulty breathing
• Pale Gums
• Restlessness or panting
• Unproductive retching
• Swelling of the abdomen/bloated appearance
• Vomiting food or water (lethargy, restlessness, behavior changes)
• Diarrhea that is dark, tarry, bloody, or raspberry jam colored
• Inability to walk/dragging limbs
• Deep wounds or lacerations where bleeding can not be controlled
• Eating toxic substances (rat poison, chocolate, cleaning supplies, etc.)

If your pet exhibits any of these signs (but none of the above), seek PROMPT (within 24 hours) attention:​

• Coughing
• Decreased activity/lethargy
• Loss of appetite but still drinking (if refusing both food and water for more than 2-3 hours, needs to be seen immediately)
• Pain
• Vomiting (normal attitude, normal appetite)
• Diarrhea (watery to loose that is not bloody, pudding, or looser)
• Wounds or lacerations where bleeding can be controlled

If your pet has had surgery or Dr. Ramsel has specifically requested a recheck, we ask that you bring your pet in for a follow-up visit.

​These visits are usually very brief, so we don’t charge a recheck fee unless additional problems are addressed. However, the follow-up visit gives us a wealth of information, even if your pet is doing well.

We routinely request rechecks for the following conditions:

• Post-surgery (lump removal, spay, neuter, dental with extractions, orthopedic surgery, abdominal surgery, etc. – basically anything where your pet received stitches)
• Eye, ear, and skin infections
• Abnormal lab results
• ANY condition that is not resolving within the amount of time the veterinarian advised that you should see improvement in.

We recommend you call a veterinarian before giving your pet any human medications.

​Although veterinarians often use human medications for animals, there are many “benign” medications for us that can cause irreparable harm and even kill our four-legged friends. Some medicines should not be taken for certain health problems. For example, a pet with vomiting or diarrhea or needing surgery should not be given aspirin. Acetaminophen, an ingredient in Tylenol, Vicodin, and other medications, kills cats even at an infant dose. These are just a couple of examples, but many more exist, so please give us a call prior to giving your pet any human medication.

Dog aspirin is the same as buffered human aspirin.

​It has the same side effects as human aspirin, such as bleeding from the stomach and small intestine, increased risk of stomach ulcers, increased risk of bleeding (since it prohibits platelet binding, which is why we use it as a “blood thinner”), and liver and kidney damage. Also, it’s often not the most effective pain reliever we can give. If you are concerned that your pet is in pain and cost is a limiting factor, please talk to us to discuss alternative options that may work better for you and your pet.

Many pets have different needs based on their age and health conditions.​ We feed our pets Science Diet, Purina Pro Plan/Veterinary Diets, and Royal Canin. However, there are other brands that are nutritionally balanced and may work with your pets’ digestive system better.

Over the past few years, many marketing campaigns have discussed the roles of fillers or fiber, glutens, and preservatives in our pet foods. Fibers often play a role in the health of beneficial bacteria in the intestines, and the health of the colon/large intestine, helping a pet feel full, and they can also help a pet who has problems with diarrhea or constipation become more regular.
Glutens are used as a source of highly digestible protein (the outer hull, which is the fibrous indigestible part of the grain seed, has been removed) to provide an appealing texture for many of our baked goods, like bread and cookies. In our homemade treats, the gluten is in the flour. People who have been diagnosed with celiac disease often have problems processing wheat gluten and may, in fact, be allergic to it. As with those of us who do not have celiac disease, our pets who aren’t allergic to wheat gluten are able to utilize it, and it doesn’t pose a problem for them. Pets who are allergic often show signs of skin problems, vomiting, and/or diarrhea. Remember, though, that many ingredients are added to pet foods, so if your pet has a food allergy, it may be to the wheat gluten and/or to one or more of the other ingredients.

Preservatives come in many shapes and forms. One of the most commonly used, as well as one of the oldest preservatives, is salt. Many of our artificial preservatives were created in the late 1970s and 1980s when scientists attributed much of our problems with heart disease to salt. Other methods of natural preservation include drying and canning. Most commercially available dog foods have recognized the worries that consumers have about artificial preservatives, pesticides, etc., and they have formulas that address these concerns as well as making sure that the diet is completely and nutritionally balanced for our pets needs.

We provide an estimate for services that are needed by your pet so you can plan your budget. We accept several forms of payment, including Visa, Master Card, American Express, Cash, and Care Credit.